Deer Creek Golf Club

My recent experience at Deer Creek prompts me to share some observations and concerns, with the hope that future couples considering this venue may benefit from our insights. We initially chose Deer Creek based on its outstanding reputation and commendable reviews, but unfortunately, our experience did not align with these positive accounts. Leading up to the wedding, we were pretty low maintenance. Hailey checked in every once in a while, we had a few questions but nothing crazy. However, around 10 or 11 days out we had final guest count due to the venue along with a final invoice. Hailey went on vacation during this time and nobody in the Deer Creek event staff could be reached. We sent many emails and copied multiple people to make sure they were going to the right place and did not receive a response. The phone would ring and nobody would answer, we left voicemails that were not returned. After a few days of not getting a response I had to send an email to the general manager to get someone from catering to reach out to me and finalize the details of the wedding. Finally after we heard back from Kylee the new Catering Manger, the ball started rolling in the right direction or so it seemed. She was underwhelming with her knowledge of how the venue operated or even the wedding industry as a whole. Even the smallest task seemed to rattle her and cause her to tailspin. We had to go sit down with her one night and go over all of the mistakes on the contract, and even after that the updated one still needed corrections. It was a battle to get the contract correct and finalized. Not to mention not what you want to deal with the days leading up to your wedding. During the rehearsal, the day of coordinator was out sick so we had someone else from the venue step in. It was very clunky probably due to her inexperience leading these kind of event which is understandable, but it is a little bit of a problem to me that they do not have solidified backups to such important roles. On the wedding day itself, despite adhering to specified timings in our BEO, there was a notable absence of greeters when we (the bridal party) or when guest arrived. The day of coordinator that Deer Creek provides per the contract was not present once again that day and the General Manager Marty expected other staff that had responsibilities in the kitchen and dinning room to pick the slack up. Fortunately our parents and vendors stepped up in place of the designated coordinator but there was still unnecessary stress felt behind the scenes knowing the coordinator was not there. The coordinator was very important the day of to be the liaison between us, the venue and the vendors. My wife’s wedding dress encountered issues due to unclean floors throughout the venue, which made it extremely dirty before even reaching the ceremony. The bridal suite had cleanliness issues, including dead cockroaches and dirt under the rug. Marty the General Manager did offer to cover cleaning expenses but that is beside the point and does not really fix the issue nor did he tell us how he wanted to cover it and since stopped responding to my emails. Despite these challenges, our wedding day was ultimately memorable, thanks to the exceptional performance of our top-tier vendors who displayed extensive knowledge of the venue and the wedding industry. It's unfortunate to note that our previous communication addressing these concerns also went unanswered from Marty. In sharing our experience, our intent is not to discourage but to provide constructive feedback for the improvement of Deer Creek which they seemed to ignore and not want to grow from. We had high expectations based on the venue's reputation, and while our wedding day was special, it was in spite of the challenges faced at Deer Creek. We believe in the potential of Deer Creek as a wedding venue and hope that our feedback contributes to ongoing enhancements, ensuring a smoother and more enjoyable experience for future couples.

Beautiful course but not so great tee times. We arrived early for our tee time but was delayed 20 min by the clubhouse not having enough golf carts. They overbooked the tee time schedule so much that we had long waits for each hole. Our first four holes took over an hour to play. The round itself, which was only 16 holes due to sundown, took 5.5 hours. When I went in to request a partial refund I was given snarky responses and excuses (no I was not being a jerk, I asked kindly). The clubhouse ended up giving us a 9 hole rain check which can only be used toward an 18 hole round of golf (I was then told I’m not allowed to tell anyone that they gave me a rain check). Which of course we can’t use because we live out of state. For $160 you would expect an all around great experience. Unfortunately, every golfer that day paid to wait 5-10 min between strokes. I counted 6 groups that were unable to complete their round of golf. The course has potential to be a great place to play but we will never be going back. ** additionally, the employees dissed on other local golf courses. I personally preferred the cheaper courses because we didn’t have to wait 10 min at each hole before teeing off.

Overall it's probably the best public course in Broward county. The course is in very good condition from tee to greens. The greens run smooth, true and relatively fast with undulations. It's one of the rare find course in S. Florida that offers plenty of hilly and elevation changes. Almost every hole offers a pleasant driver experience for those who like to bomb the ball at tee shot. Imagine the feeling of driving the ball from an elevated tee box to a straight wide-open fairway in S. FL. The course looks easy without intimidating hazards yet it's not easy to get good scores.

Went to the Grill for lobster night. $42.95 for poor quality lobster and small soft shelled. The sides were mashed potatoes and the chefs vegetable which was frozen mushy corn on the cob. Wasn't allowed to get French fries instead of mashed potatoes. Every answer was met with a no. The waitress was not good either. Never came back to refill water or even wipe the table down. Well why should she since the 18% was automatic. I tried to explain this bad experience to the manager but he seemed indifferent. Horrible experience and felt extremely ripped off. In my opinion it's nothing more than a diner. Bad service , bad food and a manager who didn't seem to care NEVER AGAIN!

This was a beautiful course, although I only got to see the front 9. Apparently from the recent rains, the back nine had flooded. It was in great shape and I found the greens to be easy to read and rolling true. The staff was very pleasant, except for one of the Marshalls. At 8:02 he came to get us saying “can’t you guys read? We’ve been sending you messages for a while to come back. We are closed”. And they close at 8. Anyway, despite his attitude, he didn’t ruin the round for us.